Harga, Nilai & Kualitas: Pengambilan Keputusan Membeli Mahasiswa di Jakarta

  • Yasinta Astin Sokang Krida Wacana Christian University
  • Anita Tresia

Abstract

Abstract.


Consumer decision-making styles affect the customers’ decision making. With population that predominantly by teenagers, information on the decision-making style of young customers in Jakarta will greatly help producers and distributors to plan the sales. The purpose of this study was describing the decision-making styles of college students in Jakarta. We hypothesized that Jakarta’s college students’ decision-making styles dominated by hedonist. Data were collected by Consumer Style Inventory (CSI) to determine the decision-making styles of the participants. 284 students from age 18 to 24 years-old were participated in this study. The result showed that our hypothesis was rejected. The decision-making styles of Jakarta’s college students were strongly characterized by brand awareness (85%) and perfectionist (84%). Further details are discussed.


Keywords: Consumer decision-making styles; Consumer Style Inventory (CSI); College students; Jakarta.

Downloads

Download data is not yet available.

References

Anić, I., Suleska, A.-C., & Rajh, E. (2010). Decision-making Styles of Young-adult Consumers in The Republic of Macedonia. Ekonomska Istraživanja, 23(4), 102–113. http://doi.org/10.1080/1331677X.2010.11517436
Apsari, R., Pardosi, R. R., Alifah, S., Windiyarti, N., Nurhayati, Pamujiyanti, T., … Ningsih, D. S. (2016). Welfare Indicator of DKI Jakarta 2016. Badan Pusat Statistik Provinsi DKI Jakarta. Jakarta: Badan Pusat Statistik Provinsi DKI Jakarta. Retrieved from https://jakarta.bps.go.id/index.php/publikasi/index?Publikasi%5BtahunJudul%5D=2016&Publikasi%5BkataKunci%5D=&yt0=Tampilkan
Badan Pusat Statistik (BPS) DKI Jakarta. (2015). Data Jumlah Kelompok Usia Tahun 2015. Jakarta. Retrieved from http://data.jakarta.go.id/dataset/db70385d-f9bb-4b49-90f8-04ce155d23f3/resource/2a6f2eff-0abb-4c78-bff1-534188757645/download/Data-Jumlah-Kelompok-Usia-Tahun-2015.csv
Bae, S., & Miller, J. (2009). Consumer Decision-Making Styles For Sport Apparel: Gender Comparisons Between College Consumers. Journal of Research, 4(1), 40–45. Retrieved from http://72.41.71.98/files/published/ftru52p5244h38.pdf
Bae, S., Pyun, D., & Lee, S. (2010). Consumer Decision-Making Styles for Singaporean College Consumers: An Exploratory Study. ICHPER-SD Journal of Research, 5(2), 70–76. Retrieved from https://files.eric.ed.gov/fulltext/EJ913335.pdf
Brougham, R. R., Jacobs-Lawson, J. M., Hershey, D. A., & Trujillo, K. M. (2011). Who pays your debt? An important question for understanding compulsive buying among American college students. International Journal of Consumer Studies, 35(1), 79–85. http://doi.org/10.1111/j.1470-6431.2010.00923.x
Darden, W., & Ashton, D. (1974). Psychographic profiles of patronage preference groups. Journal of Retailing, 50(4), 99–112. Retrieved from http://web.b.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=0&sid=c152c1d0-9168-4f62-b8b0-607de3ba530b%40sessionmgr104
Dash, M. K., & Kumar, A. (2014). Electronic Consumer Style Inventory : Factor Exploration and Multi-Comparison Analysis. Asian Academy of Management Journal, 19(2), 43–65. Retrieved from http://web.usm.my/aamj/19022014/Art 3(43-66).pdf
Durvasula, S., Lysonski, S., & Andrews, J. C. (1993). Cross-cultural generalizability of a scale for profiling consumers’ decision-making styles. The Journal of Consumer Affairs, 27(1), 55–65. http://doi.org/10.1111/j.1745-6606.1993.tb00737.x
Fadhil, H. (2016, December 14). Plt Gubernur DKI: RPTRA Instrumen Membangun Manusia Indonesia yang Berkualitas. DetikNews. Jakarta. Retrieved from https://news.detik.com/berita/3370736/plt-gubernur-dki-rptra-instrumen-membangun-manusia-indonesia-yang-berkualitas
Hafizah, I. (2012, November 8). Jumlah Mall di Jakarta Bertambah Lagi - Kompasiana. Kompasiana. Jakarta. Retrieved from http://www.kompasiana.com/isnahafizah/jumlah-mall-di-jakarta-bertambah-lagi_5518f7b6a333110d13b6595e
Hahn, K. H., & Ma, Y. J. (2011). Self-concept and Decision-making Styles : A Comparison between Young Korean and American Consumers. Research Journal of Textile and Apparel, 15(1), 81–97.
Kusuma, D. F., & Septarini, B. G. (2013). Pengaruh Orientasi Belanja Terhadap Intensi Pembelian Produk Pakaian Secara Online Pada Penggunaonline Shop. Jurnal Psikologi Industri Dan Organisasi, 02(1), 1–10.
Kwan, C. Y., Yeung, K. W., & Au, K. F. (2004). Decision-Making Behaviour Towards Casual Wear Buying : A Study of Young Consumers in Mainland China. Journal of Management, 1(1), 1–10. Retrieved from http://academyofworldbusiness.com/assets/jomawbr/Article_1.pdf
Lastovicka, J. L. (1982). On the Validation of Lifestyle Traits: A Review and Illustration. Journal of Marketing Research, 19(1), 126–138. http://doi.org/10.2307/3151537
Lubis, H. U. (2016, December 26). Arus Lalu Lintas Sekitar Bundaran HI Dipadati Kendaraan. DetikNews. Jakarta. Retrieved from https://news.detik.com/berita/3380808/arus-lalu-lintas-sekitar-bundaran-hi-dipadati-kendaraan
Lysonski, S., & Durvasula, S. (2013). Consumer decision making styles in retailing: evolution of mindsets and psychological impacts. Journal of Consumer Marketing, 30(1), 75–87. http://doi.org/10.1108/07363761311290858
Lysonski, S., Durvasula, S., & Zotos, Y. (1996). Consumer decision-making styles: a multi-country investigation. European Journal of Marketing, 30(12), 10–21. Retrieved from http://dx.doi.org/10.1108/03090569610153273
MARS Indonesia. (2015). STUDI PERILAKU BELANJA REMAJA INDONESIA 2015 (2nd ed.). Jakarta: MARS Indonesia. Retrieved from http://www.marsindonesia.com/products/business-reports/studi-perilaku-belanja-remaja-indonesia-2014
Pate, S. S., & Adams, M. (2013). The Influence of Social Networking Sites on Buying Behaviors of Millennials. Atlantic Marketing Journal, 2(1), 2165–3879. Retrieved from https://digitalcommons.kennesaw.edu/amj%0Ahttps://digitalcommons.kennesaw.edu/amj/vol2/iss1/7
Peter, J. P., & Olson, J. C. (2010). Consumer Behavior & Marketing Strategy. McGraw-Hill Irwin (9th ed.). New York: Paul Ducham.
Ramadi, E. (2016, December 23). Ini Cara Para Suami untuk Usir Stres pada Istrinya. DetikHealth. Jakarta. Retrieved from http://health.detik.com/read/2016/12/23/092640/3378845/764/ini-cara-para-suami-untuk-usir-stres-pada-istrinya
Riduwan. (2013). Metode & Teknik Menyusun Tesis. Bandung: Alfabeta.
Schiffman, L. G., & Kanuk, L. L. (2007). Consumer behavior (9th ed.). Upper Saddle River: Prantice-Hall.
Sproles, G. B. (1985). From Perfectionism to Fadism: Measuring Consumers’ Decision-Making Styles. In K. P. Schnittgrund (Ed.), Proceedings of American Council on Consumer Interests (pp. 79–85). Columbia, MO: American Council on Consumer Interests (ACCI). Retrieved from http://www.consumerinterests.org/assets/docs/CIA/CIA1985/sproles pp 79-85.pdf
Sproles, G. B., & Kendall, E. L. (1986). A methodology for profiling costumers’ decision-making styles. Journal of Consumer Affairs, 20(2), 267–279.
Sutriyanto, E. (2014). Remaja Indonesia Makin Royal Belanja Via Online - Tribunnews. Tribun News. Jakarta. Retrieved from http://www.tribunnews.com/lifestyle/2014/01/28/remaja-indonesia-makin-royal-belanja-via-online
Teddlie, C., & Yu, F. (2007). Mixed Methods Sampling: A Typology With Examples. Journal of Mixed Methods Research, 1(1), 77–100. http://doi.org/10.1177/2345678906292430
Walsh, G., Mitchell, V.-W., & Hennig-Thurau, T. (2001). German Consumer Decision-Making Styles. Journal of Consumer Affairs, 35(1), 73–95. http://doi.org/10.1111/j.1745-6606.2001.tb00103.x
Wang, J., & Xiao, J. J. (2009). Buying behavior, social support and credit card indebtedness of college students. International Journal of Consumer Studies, 33(1), 2–10. http://doi.org/10.1111/j.1470-6431.2008.00719.x
Wanninayake, B. W. M. C. (2014). Consumer Decision-Making Styles and Local Brand Biasness: Exploration in the Czech Republic. Journal of Competitiveness, 6(1), 3–17. http://doi.org/10.7441/joc.2014.01.01
Yalkin, C., & Rosenbaum-Elliott, R. (2014). Talking Fashion in Female Friendship Groups: Negotiating the Necessary Marketplace Skills and Knowledge. Journal of Consumer Policy, 37(2), 301–331. http://doi.org/10.1007/s10603-014-9260-6
Zhou, J. X., Arnold, M. J., Pereira, A., & Yu, J. (2010). Chinese consumer decision-making styles: A comparison between the coastal and inland regions. Journal of Business Research, 63(1), 45–51. http://doi.org/10.1016/j.jbusres.2009.01.010
Published
2019-08-16
How to Cite
SOKANG, Yasinta Astin; TRESIA, Anita. Harga, Nilai & Kualitas: Pengambilan Keputusan Membeli Mahasiswa di Jakarta. Jurnal Ilmu Perilaku, [S.l.], v. 3, n. 1, p. 48-58, aug. 2019. ISSN 2581-0421. Available at: <http://jip.fk.unand.ac.id/index.php/jip/article/view/91>. Date accessed: 22 nov. 2024. doi: https://doi.org/10.25077/jip.3.1.48-58.2019.